I LASH GALORE POLICY
Hello Lash Babes my name Shanez the CEO of I.LashGalore based in Cincinnati, OH specializing in Classic, Hybrid, and Volume Lash Extensions. Below you will find my lash policy PLEASE ENSURE TO READ IT IN ITS ENTIRETY AS IT APPLIES TO EVERYONE NO EXCEPTIONS.
NO EXTRA PEOPLE, PETS, OR CHILDREN are allowed unless agreed upon with your lash technician for you and the safety of others due to covid.
There is a $15 dollar deposit for ALL appointments, a valid card must be placed on file. The remaining balance is DUE AT THE TIME OF YOUR APPOINTMENT NO EXCEPTIONS!!!!!!
All clients have 24 hours to cancel their appointment, failure to do so will result In 50% of the service being charged to your card. For NO CALL/NO SHOWS, 100% of the service will be charged to your card and the balance must be paid before being able to book an appointment in the future. Your card is used for deposits, late cancellations, and no call/no shows & THE REMAINING BALANCE DUE AT YOUR APPOINTMENT.
You will be charged a $15 dollar late fee up until 10 minutes after your appointment any time after 15 minutes your appointment will be cancelled, you will forfeit your deposit and will have to reschedule. If you are going to be late please text the number that is sent to you via email to let me know.
**PLEASE INFORM YOUR LASH TECHNICIAN IF YOU ARE ALLERGIC TO ANY ADHESIVE OR LASH GLUE. ALL CLIENTS HAVE 24-48 HRS TO NOTIFY YOUR TECHNICIAN OF ANY CONCERNS OR ISSUES, AND I WILL GLAD ACCOMMODATE YOU ANT TIME AFTER 48 HRS YOU WILL HAVE TO BOOK A NEW SET**. I CAN NOT STRESS THIS ENOUGH DO NOT WEAR ANY TYPE OF MAKEUP TO YOUR APPOINTMENT AS THIS HINGERS YOUR RETENTION OF LASH EXTENSIONS
**PLEASE AVOID DRINKING CAFFEINE BEFORE YOUR APPOINTMENT AS IT CAUSES YOUR EYES TO TWITCH EXCESSIVELY.
**PLEASE MAKE SURE YOU ARE BOOKING THE RIGHT SERVICE, IF YOU DO NOT BOOK THE RIGHT SERVICE AN UP CHARGE WILL BE ADDED TO YOUR SERVICE DEPENDING ON THE SERVICE NEEDED AT THAT TIME!!!
AGAIN, Thank you for choosing I.LashGalore to service you and your lash needs I look forward to seeing you soon!
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